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We are looking for an experienced Veterinary Receptionist to join our friendly team at the RVC, working full time (35hrs/week) within our open hours of 7.45am and 8pm, with shared weekend and on call.
The Beaumont Sainsbury Animal Hospital is the first opinion small animal teaching hospital for the Royal Veterinary College. Located within walking distance of Camden, Euston and Kings Cross Stations, we have a spacious, modern Hospital, with separate species-specific clinical facilities, offering routine and non-routine first opinion small animal procedures. We provide high quality veterinary care to the local community, as well as a specialist exotics referral service. Our clinic is patient focused, making animal welfare a top priority. We hold numerous gold standard accreditations and were selected the winner of the Vet Wellbeing Awards ‘medium practice’ category 2019.
This role offers an excellent opportunity to use and develop your skills in all aspects of our busy reception, delivering the best level of comprehensive care and customer service to our patients, clients and the veterinary community. You will work alongside RVC clinical teams and students, to provide a friendly customer focused service including telephone advice, appointment bookings, account queries, product advice and sales. You will also be responsible for business growth through strong customer service. The role includes maintaining infection control in front of house areas, handling medications & placing daily stock orders.
The successful applicant will be passionate about providing a high level of customer service, sharing knowledge with colleagues and students and have extensive experience of reception work in a busy veterinary environment and an enthusiastic and personable approach to client and patient care. CPD is both encouraged and funded. We offer a generous reward package including a pension scheme.
To discuss the role further please contact Sheila White, Hospital Administration Manager firstname.lastname@example.org
Closing Date: 22 May 2022
Reporting Unit: Administrative
Salary: £22,399 to £24,486 Per Annum Including London Weighting Permanent / Full Time
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